Trusted | Award-winning
In-Person Contact
Increases Collection Rates
For over 20 years, DCBL has been recovering debts for individuals and businesses.
We have people on the ground located throughout the UK, recovering your debts in person with industry-leading success. Call DCBL today on 0161 639 0580 for your free quote.
- Over 20 Years' Experience
- Business Reputation Protected
As exclusively featured
on the popular TV show
- Fast, Fixed-Fee Service
- Over 20 Years' Experience
- Business Reputation Protected
Industry-Leading Recovery Rates
Proven 25% higher recovery rate.
Person-to-Person Collection
DCBL’s Certified Agents will visit your debtors in person.
Unrivalled Brand Awareness
DCBL’s unrivalled brand awarenesss simply means we collect more than anybody else.
Fast, Fixed-Fee Service
Speed can be the difference between failure and success.
Free Quote
Face to face interaction sets DCBL apart from the competition
Unlike many of our competitors, DCBL has invested in our people and not automated dialling systems. Decades of experience has taught us that emails, telephone calls, text messages and letters are a lot easier to ignore than a face to face conversation.
We are an award-winning debt collection and CCJ enforcement agency with industry-leading recovery rates. Our internal and field-based teams are chosen for their negotiation skills and diligence, protecting your reputation and ours while achieving outstanding collection success rates. Their over the phone and face to face skills are some of the reasons why DCBL has some of the best debt recovery rates in the industry.
One Solution for Debt Recovery
Trusted | Award-winning | Effective
As featured on the
popular TV series:
Debt Recovery Made Simple
Once we receive your instruction we will work with you to tailor our approach to best ensure the swift and successful collection of your monies. The end result: your money is recovered through an effective and ethical approach that will ensure your reputation and relationships are protected.
Review with a specialist debt recovery advisor
Following this, we undertake an internal pre-recovery investigation, including tracing where required.
Commence the
collection process
Where necessary, we will utilise field agents to visit the debtors premises.
Successful recovery
outcome achieved
Once a successful outcome is achieved, we will be in contact with you.
If required, our One Solution process allows you to escalate the Debt Recovery process to litigation, through our sister company, DCB Legal.
Our Face to Face Approach
On the instruction of debt, we complete a full financial profile including real-time trace, address verification, financial, asset and credit score of the debtor. This information is a key factor in speaking to or meeting the debtor face to face and reaching a speedy conclusion.
Initially, contact is made by letter and telephone to open up lines of communication and tactfully negotiate a settlement. However, if these are ignored, field agents will visit the debtor’s premises and talk face to face with the debtor. This escalation from telephone to face to face contact is often enough to get the debtor to pay back the money they owe.
Face to face debt collection is not a strategy most debt collection agencies in the UK use because it costs more in company resources, requires more highly trained staff and needs experience behind it. However, DCBL isn’t most collection agencies: we’re one of the UK’s most effective. Our face-to-face approach gets results.
Get your free quote
Request your
free quote
- Leading Debt Collection Agency
- Debtor Tracing Available
- Reputational Risk Managed
What Our Clients Think
- Leading Debt Collection Agency
- Ethical Debt Recovery
- Reputational Risk Managed
What makes us different
We offer our clients an unrivalled ‘one solution’ to their debt resolution needs. This means that if your case requires escalation, our sister-company, DCB Legal, can provide litigation support.
The DCBL way, ensures you do not have to look elsewhere should court action be required, and is one of the many reasons we maintain a 98% client retention rate.
This figure is the result of our continually high standard of service we have provided to clients over the last two decades, and is what gives us the edge over our competitors.
DCBL Stadium Sponsors
DCBL are honoured to invest in and support the local community. We proudly sponsor The DCBL Stadium – home of the Widnes Vikings Rugby League club. This sponsorship allows us to support an enormous community asset & also presents us the opportunity to reward our employees and local charities, to help us show appreciation for the valuable work they do.
Furthermore, we provide support to other community sport teams, to help nurture fresh talent in the local area.
Our approach
Our
approach
Financially
efficient
DCBL do not waste your time, or your money; unlike many of our competitors, we’ll tell you if we think your debt is irrecoverable.
Real-time
reporting
Up-to-date electronic systems, provide real-time information. DCBL will update you throughout the process, offering advice and support.
Extensive
client portfolio
DCBL has a portfolio of satisfied clients, ranging from blue-chip companies, SMEs and sole traders, to private individuals.
Committed
to excellence
DCBL exceeds guidelines set by our accreditation’s, from the FCA, CSA, CAI & ISO 27001 and 9001.
Financially
efficient
DCBL do not waste your time, or your money; unlike many of our competitors, we’ll tell you if we think your debt is irrecoverable.
Real-time
reporting
Up-to-date electronic systems, provide real-time information. DCBL will update you throughout the process, offering advice and support.
Extensive
client portfolio
DCBL has a portfolio of satisfied clients, ranging from blue-chip companies, SMEs and sole traders, to private individuals.
Committed
to excellence
DCBL exceeds guidelines set by our accreditation’s, from the FCA, CSA, CAI & ISO 27001 and 9001.
DCBL Strengths
We’re completely transparent about how we operate. Our fast, fixed-fee service, has absolutely no hidden costs and is another reason we have so many clients that are happy to use our service again & again.
DCB Legal
One of the only providers of complete debt recovery solutions, our sister company DCB Legal works in conjunction with DCBL.
Nationwide Service
Nationwide coverage via DCBL’s five strategically placed offices.
Protecting your Brand Reputation
DCBL protects both our reputation and yours.
Data-Driven Debt Collection
Accurate data: the key to successful debt recovery.
Ethical and efficient debt collection
Our award-winning service could assist you in recovering what you’re owed. Contact us today for your free quote.
Get Your Free Quote
As one of the UK’s leading Debt Collection Agencies, DCBL offers a range of services to ensure you recover what is rightfully yours. We have been providing debt advice and assistance to clients unable to recover outstanding debts and unpaid invoices for over 20 years.
Whether you need help with late payments, enforcing a county court judgment (CCJ), business debt recovery, international debt recovery, or any other debt-related queries, call us free on 0161 639 0580.
- 98% Client Satisfaction
- Fully Accredited Agency
- Award Winning Service
